Privacy Policy

Last updated: 4 September 2026

Information we collect

When you submit our contact and RFQ form, we collect the information you choose to provide, including your name, business email, company, country or market, enquiry type and project details. Our website and hosting systems may also record technical information such as IP address, browser type, referring page, access time and security logs.

How we use information

We use enquiry information to respond to quotations, compatibility questions, partnership requests, OEM/ODM discussions and technical-support requests; to keep necessary business records; to protect the website; and to improve our products, documentation and customer service.

Service providers and disclosure

The website is built on WordPress and uses Jetpack Forms to process and store form responses. Information may be handled by hosting, security, email and website-service providers only as needed to operate the site and respond to the enquiry. We may also disclose information where required by law, to protect legal rights or to investigate abuse. We do not ask for payment-card details, passwords or confidential credentials through the website form.

International enquiries

Graspmart serves international business enquiries. Information may therefore be accessed or processed in countries other than your own. Where required, reasonable contractual and technical safeguards should be applied by the relevant service provider or business entity.

Retention

We retain enquiry records only for as long as reasonably necessary to respond, manage the business relationship, meet legal or accounting obligations, resolve disputes and protect the website. Retention may vary according to the nature of the enquiry and applicable requirements.

Cookies and website technology

WordPress, Jetpack, security and performance features may use cookies or similar technologies required for site operation, form protection, preferences and security. Additional analytics or advertising cookies should not be enabled without updating this notice and, where required, obtaining consent.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction or objection concerning your personal information. Some information may need to be retained where required for legal, security or record-keeping purposes.

Security

We use reasonable administrative and technical measures intended to protect website information. No internet transmission or storage system can be guaranteed completely secure, so please do not send sensitive credentials or payment information through the enquiry form.

Contact

For privacy questions or requests, email mark@graspmart.com. To help us verify and respond, describe the request and the relevant enquiry or email address.

This notice should be reviewed when the legal entity, hosting arrangement, analytics tools, advertising tools or data-retention practices change.